Solution Benefits
People and Operations Designed to Enhance the "Service" in Managed Services
While a robust infrastructure is a key element in an EDI/B2B Managed Services solution, the day-to-day "Service" provided by your Managed Services partner is the ongoing and ever-present element that will deliver the greatest value to your organization. While ANX leverages world-class data centers and infrastructure to run your e-commerce program, your entire operations will be enhanced through access to the team of ANX professionals who are 100% dedicated to managing the day-to-day operations associated with running a global e-commerce program. ANX’s Managed Services team is singularly focused on efficiently running your e-commerce program and managing the full spectrum of production operations - including infrastructure monitoring and upgrades, transaction monitoring, error detection and resolution, map creation and production map break-fix, trading partner onboarding, and trading community management. ANX’s years of experience providing managed services, combined with continuous investments in the tools and people to run global communities, will allow your program to be constantly transformed and enhanced, allowing your company to meet ever-changing e-commerce requirements.
Clients who outsource their EDI/B2B technology and operations to ANX receive numerous benefits when compared to in-house operations, including:
